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2014 Best Places to Work in NJ
Phillip Jeffries, the world's leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 35 years, and has been named one of the BEST PLACES TO WORK IN NJ for 2014. With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney's New York stores as well as luxurious homes throughout the world.

We are searching for the right team players to join our amazing team. Individuals must fit within our corporate culture and be dedicated to the growth of our business.

What's in it for you?
A unique culture that includes...
...Annual Spirit Week with a focus on our core values, team building and having fun!
...Employee-hosted "Wow! Fun! Months" and "PJ Family Dinner"
...Annual Holiday Party and Picnic
...Business casual dress code

Benefits...
...Competitive salary
...Paid Time Off
...Medical, dental and vision benefits
...Flexible Spending Account
...Pension Profit Sharing Plan
...Bonus Program

If you're looking for a rapidly growing company that has the feel of a start-up and the foundation of an established business, Phillip Jeffries may be your next home!

If interested in any of the career opportunities listed below, please submit your resume, cover letter and salary requirements to jobs@phillipjeffries.com for immediate consideration.
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Customer Service Manager, Customer Service Department
Our Customer Service team is searching for a true visionary a customer-centric innovator that is looking to kick it up a notch. This World Class Service guru will be responsible for driving a team that delivers extraordinary customer experiences and inspires greatness throughout our service team.

If youre looking for a rapidly growing company that has the feel of a start-up and the foundation of an established business, Phillip Jeffries may be your next home!

This position will report directly to the Chief Executive Officer.

What you will be doing:
1. Coach and Mentor a high performing customer service team
2. Identify departmental KPIs, track and report daily, monthly & quarterly
3. Ensure performance standards meet and exceed service goals
4. Oversee organizational design and scheduling for department
5. Conduct weekly Customer Service training meetings
6. Create & train on phone and email etiquette and scripts
7. Conduct monthly service calls with showrooms and sales representatives to ensure satisfaction and address concerns
8. Conduct root cause analysis on service failures & customer complaints
9. Monitor accountability system to ensure execution of key procedures (i.e. claims resolution, order entry, response times, open order reports, etc.)
10. Working with logistics, create, document and implement a future state returns process
11. Identify & implement best practices for issue resolution
12. Screen and interview potential Customer Service candidates
13. Create satisfaction surveys, interviews and focus groups to determine weaknesses and areas for improvement
14. Review commission sales reports to ensure commission accuracy
15. Conduct secret shopper exercises to ensure consistency of service
16. Communicate top company initiatives to the team
17. Serve as liaison for other Operational teams (Accounting, Purchasing, Logistics)
18. Own internal process checks/Customer Service audits
19. Offer recommendations for new technology
20. Communicate performance of territories to team

Must have:
1. Customer-centric mentality
2. Leadership
3. Team player
4. Strategic/planning
5. Management/organization of multiple priorities
6. Customer Service systems/Processes
7. Training and development
8. Luxury brand experience
9. Outstanding communication skills, both written and verbal
10. Proficient in MS Office
11. Well versed with ERP/CRM systems
12. Exceptional problem solving skills
13. Retail experience welcome
14. Staffing
15. BA degree preferred
16. 5 years experience with Customer Service leadership role
17. Call center experience

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Contract/Hospitality Sales Manager, Sales Department
Our Sales team is searching for a dedicated Sales leader that knows the Interior Design Industry. The ideal candidate will be responsible for identifying sales opportunities within our Hospitality & Contract marketplace and executing strategies to capture those opportunities.

Phillip Jeffries is known for luxury design and graces the walls of the Four Seasons, Ritz Carlton and Saks Fifth Avenue Department Stores.

If youre looking for a rapidly growing company that has the feel of a start-up and the foundation of an established business, Phillip Jeffries may be your next home!

This position will report directly to the President of the company.

What you will be doing:

Sales Ambassador
1. Focused sales growth in Hospitality/Contract/Retail Design markets
2. Help showroom and sales team prospect new clients via trade shows, territory visits, mentoring, web tools and direct marketing program
3. Seek out qualified designers, clients, sales staff members and Phillip Jeffries team members
4. Develop relationships and network with the key players within the Contract/Hospitality sales market
5. Attend industry events, dinners, etc. with showroom sales staff and top designers
6. Exude leadership skills and have the ability to manage up, down and sideways. Be a team player that offers ruthless support.

Trainer
1. Mentor and train sales team
2. Conduct sales training that elevates the teams ability to prospect and close sales
3. Develop and define presentation skills
4. Schedule product presentations for both new collections as well as existing product
5. Deliver conference call seminars/webinars on new product and sales strategy
6. Conduct web training for sales team

Traveler
1. Travel approximately 70% of the time
2. Be available physically, mentally and emotionally for team
3. Schedule face-to-face time to build and develop relationships with showrooms, sales team and clients
4. Visit corporate headquarters a minimum of every 4 6 weeks and/or when requested
5. Participate in Trade Shows
6. Attend National Sales/General Manager meetings and other PJ hosted events
7. Create travel budget
8. Write visit recap for executive team after each territory visit

Communicator
1. Communicate and strategize with President on continuous basis
2. Relay client reaction and needs via sales software
3. Provide feedback from marketplace and coordinate events when necessary
4. Interact with Client Services when issues escalate
5. Provide feedback to IT on web improvement opportunities
6. Conduct structured monthly and quarterly calls with showroom owners/ managers and associates

Strategist
1. Establish goals by territory for sales, sampling and catalogues
2. Create and implement a system for tracking the sales pipeline
3. Analyze and act on win/loss projects
4. Ensure that the follow up process is effective
5. Analyze current state of distribution plan and propose changes as needed
6. Review weekly, monthly and quarterly metrics and communicate results to Phillip Jeffries leaders/sales force as needed

Must have:
1. 5 7 years Sales Management experience
2. Upbeat, energetic, can-do attitude
3. Leadership
4. Team player
5. Strategic/planning
6. Management/organization
7. Strong analytical skills
8. Customer-centric mentality
9. Training and development
10. Hospitality/Contract/Retail sales experience
11. Outstanding communication skills, both written and verbal
12. Proficient in MS Office
13. Well versed with ERP/CRM systems
14. BA degree preferred
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Warehouse Picker/Packer, Logistics Department
Our Warehouse team is searching for someone to package with pride! In this role, the qualified candidate will be dedicated to creating amazing first impressions via the packages that are delivered to our luxury interior design clientele. The ideal Warehouse Picker/Packer enjoys working in a fast-paced, team-oriented environment and is committed to the details.

If youre looking for a rapidly growing company that has the feel of a start-up and the foundation of an established business, Phillip Jeffries may be your next home!

This position will report directly to the Warehouse Manager.

What you will be doing:
1. Pick and pack orders for high end, luxury wallcovering
2. Ship domestic and international orders
3. Maintain overall organization of warehouse
4. Ensure that stock is accurate and report discrepancies
5. Assist with receiving process
6. Utilize Transportation Management System, Riata and Sage Pro software
7. Assist with varying projects and general labor requests as needed

Must have:
1. Upbeat, energetic, positive, can-do attitude
2. Able to effectively multitask and shift direction quickly
3. Strong analytical skills
4. Outstanding communication skills and exceptional phone manner
5. Excellent time management and follow up skills
6. Able to work in a fast-paced, team-oriented environment
7. Able to lift 50-100 pounds
8. Proactive approach to problem solving
9. General computer skills
10. Previous experience a plus!!
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Marketing Assistant, Marketing Department
We are searching for a marketing maven to join our rapidly growing Marketing department! In this role, the qualified candidate will possess the knowledge and experience to assist with a variety of public relations and marketing responsibilities that will drive revenue and increase brand awareness to the luxury design community.

If youre looking for a rapidly growing company that has the feel of a start-up and the foundation of an established business, Phillip Jeffries may be your next home!

This position will report directly to the Marketing Coordinator.

What you will be doing:
New Product Launches
1. Assist with coordination and creation of all launch marketing / sales tools including brochures, pricelists, training packages, eblasts, etc.
2. Assist with photography coordination for new products (i.e. photo shoots, prop shopping, staging, item scans for web use, etc.)
3. Coordinate with company installer and internal team to create installation instructions
4. Assist with the creation of new product training presentations
5. Assist in logistics of all launch components being produced and delivered to vendors, showrooms & reps on deadline to make seasonal launch dates

Press
1. Track and archive press coverage
2. Update quarterly press Brag Book
3. Update internal magazine library
4. Update master press list
5. Field all press inquiries and assist on execution
6. Complete weekly and monthly media recaps
7. Research new / noteworthy media

Web
1. Update web with new press coverage
2. Ensure new products are updated on the web each launch
3. Assistance in the maintenance and develop web installation galleries and internal image archives.

Communications
1. Assist in writing / creation of news/product press releases
2. Write creative and memorable press pitches to both print and online media
3. Weekly/monthly reporting
4. Maintain marketing image archives new product, marketing collateral and installations

Must have:
1. Upbeat, positive attitude
2. Offers ruthless team support
3. Strong trend awareness, marketing savvy
4. Innovative thinker
5. Time/project management
6. System/process development experience
7. Ability to manage vendors/resources
8. Strong attention to detail
9. Proactive, analytical thinker
10. Creative, innovative
11. Exceptional writing ability
12. Excellent communication skills
13. Experience with media recaps
14. Presentation skills
15. Professional demeanor
16. Ability to juggle multiple projects and change directions quickly
17. Research and development
18. Well versed in PhotoShop, knowledge in InDesign
19. Experience pitching
20. Graphic Design experience a plus
21. Tech savvy (i.e. web, social media)
22. Proficient in MS Office (Word, Excel and PowerPoint)
23. 1 2 years experience in Marketing and/or PR (Interior Design/Fashion industry a plus)
24. BA degree with concentration in Marketing, Public Relations and/or Communication Studies

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Executive Assistant to President and Chief Executive Officer
Our team is searching for a high performing, hardworking individual that is looking to make an impact. In this role, the Executive Assistant will be responsible for successfully supporting the President and Chief Executive Officer. The ideal candidate wants to be a part of a high energy, fast growing company, is extremely meticulous and organized always hitting deadlines!

If youre looking for a rapidly growing company that has the feel of a start-up and the foundation of an established business, Phillip Jeffries may be your next home!

This position will report directly to the President and Chief Executive Officer.

What you will be doing:
1. Right hand to President and CEO
2. Coordinate travel arrangements
3. Oversee calendars (arrange meetings, schedule appointments, etc.)
4. Manage expense reports
5. Maintain detailed list of contacts
6. Prepare reports using Excel
7. File and retrieve corporate documents, records and reports
8. Maintain confidentiality where advised
9. Attend meetings and record minutes
10. Plan on and offsite meetings
11. Create memos, letters and other documents as needed

Must have:
1. Excellent organizational, time management and follow up skills
2. Ability to anticipate needs
3. Self-motivated, ability to work independently
4. Ability to prioritize and multitask
5. Upbeat, energetic, can-do attitude
6. Communicates clearly and listens actively
7. High performer
8. Strong attention to detail
9. Proactive approach to problem solving
10. Excellent computer skills including MS Word and Excel
11. Proficient PowerPoint and Access skills
12. Polished, professional presentation (phone, in-person and over e-mail)
13. Minimum of 2 years experience supporting senior level roles
14. Bachelors degree preferred
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Internship, Marketing Department
Our Marketing team is searching for a highly motivated individual with an interest in Marketing, PR, Advertising, Sales and Design. The ideal candidate will have great communication skills, a diligent work ethic and a desire to grow.

This role will report directly to the Marketing Director.

What you will be doing:
New Product Launches:
1. Updating / creating new marketing materials including brochures, press releases, hanging instructions, marketing communications, Eblasts, etc.
2. Support with photo shoot logistics, set up, break down, etc.

Public Relations & Advertising:
1. Track and archive press & advertising coverage
2. Archive internal magazine library
3. Update press Brag Book
4. Update press list
5. Update media recap
6. Support with editorial requests

Web:
1. Update Media section of website with new coverage
2. Update Installation Gallery sections with new images
3. Web tests on functionality of media, galleries & product sections
4. Social Media assist with Facebook, Twitter & Pinterest posts

Must have:
1. Upbeat, energetic, can-do attitude
2. Team player
3. Excellent time management and follow up skills
4. Excellent computer skills including MS Word and Excel
5. Ability to commit to approximately 22-25 hours per week

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Internship, Design Department
Our Design team is searching for a highly motivated individual with a desire to learn about the various functions involved in running a luxury wallcovering house. The internship will be split between time spent in the design studio and showroom.

What you will be doing:
Design Studio
1. Organize existing library of wallcovering strike-off designs from multiple sources
2. Maintain current product library
3. Maintain overall studio organization
4. Assist in the seasonal roll-out of collections to over 35 showrooms worldwide
5. Assist with presentation layout

Design Showroom
1. Assist interior designers on design selections
2. Maintain a design library
3. Create marketing and sales literature to help promote the showroom

Must have:
1. Upbeat, energetic, can-do attitude
2. Responsible and reliable
3. Detail-oriented